CONTACT US
We're Here to Help 24/7
For urgent matters regarding order processing or vendor-specific inquiries, please contact us directly through encrypted email. Average response time: 5-10 minutes.
Email Support
24/7 Response
Quick Response
2-6 Hours Average
PGP Available
Encrypted Communication
Expert Team
Professional Help
GET IN TOUCH
General Inquiries
For general questions about MEGA TOR, our services, or how to get started, email us at megator247@protonmail.com. We respond to all inquiries within 1 hour. Average response time: 5-10 minutes.
Technical Support
Experiencing technical issues with the website or having trouble with an order? Our technical team is available 24/7 at megator247@protonmail.com
Vendor Applications
Interested in becoming a verified vendor on MEGA TOR? We're always looking for reliable sellers. Email megator247@protonmail.com with your proposal and credentials.
Dispute Resolution
Having an issue with a vendor or order? Our dispute resolution team will mediate and ensure fair resolution. Contact megator247@protonmail.com with your order details.
FREQUENTLY ASKED QUESTIONS
How long does it take to receive my order?
Delivery times vary by vendor and product type. Digital products are typically delivered instantly to within 24 hours. Physical products may take 3-14 business days depending on location. Check individual vendor pages for specific delivery timeframes.
What payment methods do you accept?
We primarily accept cryptocurrency payments including Bitcoin (BTC), Monero (XMR), and Ethereum (ETH). Some vendors may accept additional payment methods - check their profile for details.
Is my purchase protected?
Yes! All transactions go through our secure escrow system. Funds are held until you confirm successful delivery. We also offer a replacement guarantee on eligible products. Read our Refund Policy for complete details.
How do I become a verified vendor?
Email vendors@megator.com with: (1) Your proposed product/service offerings, (2) Proof of previous successful sales, (3) References if available, (4) Your proposed pricing. Our team will review applications within 48 hours.
What if I have a problem with my order?
First, try to resolve the issue directly with the vendor through their contact information. If unsuccessful, file a dispute at disputes@megator.com within 7 days of delivery. Include your order number, description of issue, and any supporting evidence.